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Terms & Privacy

Our Privacy Commitment

This Privacy Policy explains how we collect, use, manage, and share your personal information (“Personal Data”) when you access and interact with our website. Your data will only be used according to this policy and our Terms of Use—we never disclose or distribute it beyond what is stated here.

Please take a moment to read this Privacy Policy carefully. We may update it periodically without prior notice, and any significant changes will be communicated via email or clearly displayed on our website.

By using this site and its content, you agree to the terms outlined in this Privacy Policy—even if you haven’t read it in full.

What We Collect

We gather only the necessary personal details to ensure you enjoy a smooth experience with our website and services. Information we may collect includes:

  • Name and email address: When you subscribe to our newsletter or complete a contact form, you voluntarily provide this data, allowing us to reach out or send communications.
  • Billing details: To fulfill purchase orders, we may collect your name, address, and payment information.
  • Inquiry contact information: If you send us a question, we may contact you with updates or relevant marketing material—either with your permission or based on legitimate interest.
  • Co-branded offers: If you participate in a joint offer, we’ll specify who’s collecting your information and which privacy policies apply. All parties and their policies will be clearly identified.

This data is collected voluntarily, and by submitting it, you grant us permission to store and process it. If you choose not to share certain information, you may not be able to access some website features. You can opt out or request deletion of your Personal Data at any time by emailing info@orbitalnexa.com

Additional Data Use: Anonymous Insights

We also gather non-personal data (such as IP addresses) to manage site performance, identify popular sections, and tailor content to your preferences. This “traffic data” doesn’t reveal your identity but helps us improve marketing and services. It’s never used to monitor activity on other websites and may be shared in aggregate with partners or advertisers.

Cookies

Our site may use cookies—small browser-based files—to enhance your experience. These cookies do not store personally identifiable information. You can disable cookies in your browser settings, though this may affect how certain features function.

How We Use Your Information

We may contact you using the information you’ve provided, based on one of the following legal bases:

  • Your consent: If you have clearly agreed to receive communications, we will honor that.
  • Our contract with you: We’ll contact you when needed to deliver products or services you’ve purchased.
  • Legitimate interest: If we believe the content is relevant to you—like following up on a webinar—you may receive related marketing. You can always opt out.

Payment Processing

We use your details to process transactions for services or products you purchase. Only certified third-party providers, compliant with GDPR, handle this process to ensure your payment information remains secure.

Social Media Advertising

Your information may be used to display targeted ads on social platforms or to create lookalike audiences—helping us reach users with similar interests.

Sharing Information With Others

We may share your data with carefully selected third parties such as:

  • Email service providers to send updates
  • Payment processors to complete transactions
  • Social media platforms for advertising
  • Partner affiliates for promotional purposes

Public Visibility of Information

When you voluntarily share personal info through public channels—like comments, group discussions, or forums—it may be seen and used by others. We can’t guarantee how it will be handled outside our control.

Storage & Transfers

Your personal data is stored either within our system or through secure third-party providers. Only authorized individuals and service partners can access it.

For users in the EU: some of our partners are outside the EU. By using our site you agree to international data transfers as described here.

Data Retention

We keep your data only as long as necessary to provide the services or information you’ve requested. Some data may be retained longer to meet legal or financial requirements.

Protecting Your Privacy

We handle your personal data with care and confidentiality. However, we may disclose it if:

  • Legally required
  • Needed to defend rights or safety
  • Required to investigate suspected violations of this policy or our other terms

Passwords & Account Access

If our website requires a login, you are responsible for keeping your credentials secure. Any activity under your username is your responsibility. Always log out after use and notify us immediately if you suspect unauthorized access.

We don’t share your password unless legally required or for critical security reasons.

Managing Your Data

You have the right to:

  • See how your data is used and request a copy
  • Limit data usage if it’s inaccurate or unnecessary
  • Have your data updated or deleted (“right to be forgotten”)
  • Withdraw consent at any time
  • File complaints with data protection authorities
  • Transfer your data to another service provider
  • Object to its use
  • Avoid decisions made solely by automated processing

Unsubscribing

You can opt out of our emails anytime by clicking the unsubscribe link at the bottom of every message. If you encounter any issues, contact us at info@bestvip.com

Security

We take sensible precautions to protect your information. Trusted third parties helping us with your data are also held to high standards. While we strive to keep everything safe, technology is not foolproof, and we’ll notify you immediately if there’s ever a breach.

Anti-Spam Promise

We don’t send spam and follow the CAN-SPAM Act guidelines. You can always unsubscribe, and we will never sell, rent, or distribute your email address.

External Websites

If our website links to other sites, we are not responsible for how those sites manage your data. Please review their policies separately.

Children’s Privacy

We don’t collect info from individuals under 18, in compliance with COPPA and GDPR. Our content is intended for adults only.

Policy Updates

We may use your contact information to inform you about changes to our website or Privacy Policy. Any updates take effect immediately once published. Continued use of our website means you agree to the revised policy. For major updates, we’ll notify you by email or place an announcement on our site.

Who Handles Your Data

We act as the data controller, deciding how your personal data is used. We work with trusted third-party processors—like payment services and marketing platforms—and ensure they follow GDPR standards.

How To Contact Us

If you have questions or concerns about these privacy policies, please call us at 1.866.323.2378 or send us an email at info@orbitalnexa.com